PRIVACY POLICY
The Curtis Team Real Estate at Keller Williams Heritage
Serving San Antonio & Central Texas
Last Updated: November 17, 2025
Introduction
The Curtis Team Real Estate at Keller Williams Heritage (“we,” “our,” “us”) respects your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website (the “Site”), hosted on the WordPress platform, or interact with us through our real estate services throughout San Antonio and Central Texas.
By using our Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
### A. Information You Provide
You may voluntarily provide information when you:
- Complete contact forms or request property information
- Register for an account or saved search
- Request a home valuation
- Subscribe to newsletters or market updates
- Communicate with us via phone, text, or email
- Submit information through WordPress forms or plug-ins
This may include:
- Name
- Email address
- Phone number
- Mailing address
- Property preferences
- Financial/loan-related information you choose to disclose
- Any other details you submit
B. Information Collected Automatically (WordPress + Analytics)
Our WordPress Site may automatically collect:
- IP address
- Browser type/device type
- Pages visited and time spent
- Referring websites
- Click behavior
- WordPress cookies (session management, login, security)
- Plugin-related tracking (e.g., IDX plugins, analytics add-ons)
We may use:
- Google Analytics
- Facebook Pixel
- IDX/MLS tracking tools
- WordPress security plug-ins (e.g., Akismet, Jetpack)
C. Information From Third Parties
We may receive information from:
- Keller Williams systems (KW Command, KWRI platforms)
- Real estate portals (IDX/MLS sources)
- Social media platforms (Meta, Instagram, Google)
- Lead generation partners
2. How We Use Your Information
We use your information to:
- Provide real estate services
- Respond to inquiries
- Deliver home search results
- Send relevant emails, newsletters, and updates
- Improve website functionality and user experience
- Customize property recommendations
- Perform remarketing and advertising campaigns
- Maintain compliance with Texas real estate law
We do not sell your personal information.
3. Sharing Your Information
We may share your information with:
A. Keller Williams Heritage
Including brokerage staff and KW systems required to facilitate real estate services.
B. Service Providers
Such as:
- WordPress hosting providers
- Email marketing platforms (e.g., Mailchimp, KW Command)
- IDX providers (e.g., IDX Broker, Showcase IDX)
- CRM systems
- Title companies and lenders (only when you request or authorize)
C. Legal or Compliance Requirements
We may disclose your information when required to:
- Comply with Texas laws or licensing requirements
- Respond to subpoenas or law enforcement
- Report suspected fraud or unlawful activity
4. Cookies & Tracking Technologies
Our Site uses cookies for:
- WordPress functionality
- Login/session management
- Analytics
- IDX/MLS performance
- Security
- Advertising and remarketing
Visitors may disable cookies through their browser settings.
5. Texas Consumer Privacy
While Texas does not currently require a state-specific privacy notice for most real estate businesses, we voluntarily offer the following options:
You may request:
- A copy of your personal information
- Correction of your information
- Deletion (where legally permitted)
- Opt-out from email marketing
Contact us at: doug@thecurtisteamtx.com.
6. Data Security
We use industry-standard WordPress security measures, including:
- Secure hosting
- SSL encryption
- Firewall and malware monitoring
- Limited access administrative accounts
No website can guarantee 100% security, but we take all reasonable steps to safeguard your data.
7. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect children’s personal information.
8. Updates to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated revision date.
9. Contact Information
The Curtis Team Real Estate at Keller Williams Heritage
San Antonio, TX | Serving Central Texas
Phone: (210) 477-4855
Email: doug@thecurtisteamtx.com
Website: www.thecurtisteamtx.com
TERMS OF USE
Last Updated: November 17, 2025
1. Acceptance of Terms
By using this Site, you agree to these Terms of Use. If you do not agree, do not use the Site.
2. Use of Website
You agree not to:
- Misuse the Site for unlawful purposes
- Attempt to access restricted areas
- Upload malicious code, viruses, or spam
- Scrape data or use automated systems without permission
We may restrict access for any misuse.
3. Intellectual Property
All content on this Site—including logos, branding, text, photos, graphics, and property data—is the property of:
- The Curtis Team Real Estate
- Keller Williams Heritage
- MLS/IDX providers
- Licensed photographers
You may not copy, reproduce, or distribute any content without permission.
4. Property Listings & IDX Data
MLS/IDX data:
- Is for personal, non-commercial use
- Must not be redistributed
- Is deemed reliable but not guaranteed
- May change without notice
5. Third-Party Links
We may link to external sites; we are not responsible for their content or privacy practices.
6. No Guarantee of Results
Real estate markets fluctuate. We do not guarantee:
- Property values
- Financial outcomes
- Success of buying, selling, or investing
7. Limitation of Liability
To the maximum extent permitted by Texas law, we are not liable for:
- Damages resulting from website use
- Errors or inaccuracies in IDX data
- Losses caused by third-party services
8. Governing Law
These Terms are governed by the laws of the State of Texas.
DISCLAIMER
Last Updated: November 17, 2025
This website provides real estate information for general purposes only.
No Professional Advice
Content on this Site does not constitute:
- Legal advice
- Financial advice
- Tax advice
- Investment advice
Always consult qualified professionals before making real estate decisions.
MLS / IDX Disclaimer
Property listings and market data:
- Are deemed reliable but not guaranteed
- May contain errors or omissions
- Are subject to change at any time
Affiliation
The Curtis Team Real Estate operates under Keller Williams Heritage, a licensed real estate brokerage in Texas.
E-Signatures & Electronic Communications
Using our Site does not create any contractual obligations without signed agreements as required under Texas law.
Fair Housing
We comply fully with:
- The Federal Fair Housing Act
- Texas Fair Housing regulations
We do not discriminate based on any protected class.
ACCESSIBILITY STATEMENT
Last Updated: November 17, 2025
The Curtis Team Real Estate at Keller Williams Heritage is committed to providing a website that is accessible to all users, including individuals with disabilities.
1. Our Commitment
We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, including:
- Keyboard navigation
- Screen-reader compatibility
- High-contrast readability
- Clear headings and semantic markup
- Alt-text for images
2. Ongoing Improvements
Our WordPress Site is regularly reviewed and updated for accessibility.
We use accessibility-friendly themes and plugins where available.
3. Third-Party Tools
Some features—such as MLS/IDX search tools—are operated by third-party vendors.
We do not control their accessibility settings but encourage vendors to maintain compliance.
4. Need Assistance?
If you encounter any accessibility barriers on our website, please contact us:
Email: doug@thecurtisteamtx.com
Phone: (210) 477-4855
We will work to resolve the issue promptly.
